QUALITY. EFFICIENCY. CUSTOMER SATISFACTION.
The continuous improvement philosophy is focused on putting processes and procedures in place that make measured improvements to operations over time. Programs such as Lean and ISO Quality Management go beyond 'cutting costs' to eliminating all non-value-added activities (otherwise known as waste) to enhance productivity, quality and customer satisfaction.
It is not a one-stop solution; continuous improvement cultivates a business mindset where improvement efforts are ongoing, with new performance standards set every day.
Certification in one or more of these programs ensures that national standards are met, so that real, quantifiable results can be seen and measured. It also opens the door to new clients and customers, as many OEMs require that suppliers be certified.
THE MEP of Louisiana PROCESS:
- Overall business needs assessment
- Technical assistance for desired certifications
- Resources, coaching and training for staff
- Business advice and continuity planning